Question 1

What do I get in a supplier check?

Accepted Answer

A full report: manufacturers found in public sources with source links, a risk rating for each, what was checked and what still needs verifying (a confidence level), warning flags and points to clarify, and ready-to-send outreach drafts. (Tracking of beneficiary-detail changes across the correspondence — on the monthly subscription.) The report is decision support, not a guarantee — the decision is always yours.

Question 2

How much does a check cost?

Accepted Answer

A single check — $10. A 5-check pack — $45, a 12-check pack — $99, and a monthly subscription — $79 with 10 credits per month. A credit is consumed only when a check completes successfully; failed checks are never charged. Full details on the Pricing page.

Question 3

What exactly is a credit?

Accepted Answer

A credit is the platform's unit of work. A full manufacturer check = one credit. A deep analysis of a manufacturer's reply received in the platform (quote extraction, their questions, spec mismatches — attachments included) = one credit, once per reply. Reply translation, follow-up drafts, and quote comparison don't consume credits.

Question 4

How long does a check take?

Accepted Answer

About 10 minutes. You can close the window — we'll email you a link to the report as soon as it's ready, and it's saved to your account as well.

Question 5

What does the $79/mo subscription include?

Accepted Answer

10 credits per month ($7.90 per check — cheaper than any pack) plus the managed loop: sending outreach to manufacturers from the platform (your click is the approval), capturing replies and translating them, AI-prepared follow-up drafts you approve, quote extraction and comparison, tracking of the payment-beneficiary details each manufacturer states, and the ability to keep working any saved check. Cancel anytime via the customer portal.

Question 6

Do you send emails in my name?

Accepted Answer

Only after your explicit approval, and only on the subscription. No message leaves without your click — not the first outreach and not a follow-up. You see every draft in English and Hebrew before sending, and the platform shows a delivery receipt for every email that went out.

Question 7

What don't you check?

Accepted Answer

We don't verify a factory's physical existence, shipping history, certificate authenticity with issuing bodies, or bank-account ownership — and we say so in every report, right next to what we did check. A DDS check is public-evidence gathering and analysis with open sources — a decision-support tool, not an insurance certificate. Before transferring money, always verify payment details by phone with the manufacturer.

Question 8

How is this different from Alibaba Trade Assurance or a freight forwarder's opinion?

Accepted Answer

Three differences: (1) independence — we're not the marketplace selling you the supplier, so we have no stake in its score; (2) coverage — we check manufacturers outside Alibaba too, with open sources you can read yourself; (3) continuity — the check doesn't end at a score: the correspondence, translation, quote comparison, and payment-detail tracking continue in the platform until your decision. And every report of ours also states what we did NOT check.

Question 9

What counts as a “failed check”?

Accepted Answer

A check that errored or returned no result — its credit is refunded to your account automatically, no need to ask. A check that produced a full report counts as completed, even when its recommendation is “be careful” — that answer is worth money too.

Question 10

Do credits expire?

Accepted Answer

No. Purchased credits stay in your account until you use them, and subscription credits are added to the same balance every month.

Question 11

What receipt do I get?

Accepted Answer

An official Paddle receipt by email, immediately on payment (in US dollars). Paddle is the Merchant of Record — the official seller — and applicable taxes are calculated at checkout.

Question 12

What address is outreach sent from?

Accepted Answer

From a verified DDS sending address, with the message signed in your name and company — so the manufacturer sees a real contact, and their reply lands straight back in the platform, translated and waiting for you.

Question 13

Who is behind DDS?

Accepted Answer

DDS — Demand Driven Sourcing, an Israeli registered business (reg. no. 058682576). The venture is led by David Sharvit, an entrepreneur with years of marketing and venture-building experience, and Daniel Sharvit, who leads the platform's development. We're reachable by email and WhatsApp — and we answer fast.

Question 14

Is there an early-partners program?

Accepted Answer

Yes — a limited track for businesses that want to follow the product's development closely, and influence priorities. The product itself is live and working, with public sign-up opening soon; details on the application page.

The short answers, before you go further.